Mercedes-Benz Owner Support — How To: Automatic Transmission


Hi, I’m Jim, for Mercedes-Benz. I’m going
to show you how to get the most from your vehicle’s automatic transmission. Like all of the performance systems in your
Mercedes-Benz, its transmission is engineered to be sporty, smooth and efficient. It even
offers you the control… and fun… of manual shifting.
Mercedes-Benz offers several transmissions , depending on model. Most have seven forward
speeds… and our newest offers nine. They’re all designed to be in the right gear at the
right time… for quick acceleration on demand… and efficiency on the open road.
Models come with a variety of gear selectors. Some are on the console… others are near
the steering wheel. All indicate which gear you’ve selected… with a display near the
gauges. When you’re in Drive, you’ll see D and
a number. This lets you know which gear the car is using. On every model, you need to step on the brake
to shift out of Park. The Direct Select electronic shift lever near
the steering wheel makes gear selection fingertip-easy. To shift from Park to Drive, push the lever
down, past the point of resistance. To shift into Reverse, press it up, past the point
of resistance. Your selected gear is shown with a box around
it. Small arrows next to the other gears let you know how and when they can be selected. To shift to Neutral, push the lever up or
down, only to the resistance point. And to select Park, press the button on the tip of
the selector. The vehicle also shifts to Park automatically
if you open the driver’s door when you’re stopped… in any gear. But it’s best to
shift to Park and set the parking brake yourself. For models with the leather-trimmed gear selector
in the console, you simply move the lever through a gated path… from Park at the forward
position… then Reverse… Neutral… and Drive. To shift from Park to Reverse, step on the
brake and move the shift lever slightly to the right as you pull it back to R. To shift
from R to N… and N to D… move the lever a notch to the left as you pull it back. In the Drive position, the “Touch Shift”
feature lets you manually shift through the gears… by tapping the shifter side to side.
Each tap to the left, toward minus, shifts down a gear. Each tap to the right, or plus,
shifts up. And if you push to the right and hold it for one second, it brings you directly
back to D. On some A-M-G models, the E-SELECT shifter
on the console works much like the Direct Select Lever on the steering wheel. Pull the lever back, past the point of resistance
for D. Push it forward past the detent for R. To shift to Park, press the button marked
“P.” It will also shift to Park automatically if you open the driver’s door… but again,
it’s best to engage it yourself. Most models feature a pair of shift paddles,
behind the steering-wheel spokes. The paddles let you change gears without taking your hands
from the wheel. Each pull of the left paddle, marked minus,
selects the next lower gear. Each tap of the right, or plus, paddle shifts up one gear.
As you drive, the shift points are adapted to your driving style. But many models also
let you select from two or more modes… via a button on the console. The mode letter is
displayed next the gear range, in the gauge cluster. The standard mode is called E or C, for ECO
or Controlled Efficiency. It engages automatically, every time you start the engine. It’s set
up to optimize fuel economy and shift comfort, and for the more secure footing in slippery
weather. S is for Sport mode, and it’s geared for
quicker response. The car shifts at higher rpm, and in some models, starts out in first
gear instead of the more economical second gear. Some models also have an M setting on the
button. This is a true Manual mode… that stays engaged until you select another mode. For models with AGILITY SELECT, there are
even more choices. Watch the separate video for that system to learn more.
When you’re in Drive… and use the paddles, you activate a “temporary manual mode.”
The gear indicator no longer says D… just the number of the gear you’ve selected. You can downshift to help hold your speed
down a hill, or to accelerate faster. And you can upshift, too. The car will stay in the gear you select until
one of these things occurs: – If you go too slow, or too fast, for that
gear. In this case, it will shift up or down into another gear, but remain in manual mode.
– If you don’t touch the paddles for several seconds, fully automatic shifting resumes…
unless you’re in the middle of a curve, or descending a hill and using the gear to
provide “engine braking.” – If you use the gear selector or mode button.
You can also restore fully automatic shifting whenever you’d like. Just squeeze and hold the plus paddle for
about one second… until the D reappears in the display. Or, with the Direct Select lever, tap it down
toward D again. Anytime you’re in Drive, and you want the
car to shift directly to the best gear for passing, squeeze the left paddle for about
one second. When you’re done, you can manually shift
up… or restore automatic shifting like I just described.
After parking, select Park with the shifter and set the parking brake. If your car has an electric parking brake
button, it’ll release automatically when you drive off.
There might be situations where you want the car to stay in Neutral when it’s off…
like an automatic car wash, or emergency towing. You’ll find how to do this in your Operator’s
Manual… along with more information about your car’s gear selector.
If you have further questions, your Mercedes-Benz dealer will be happy to help. Thanks for watching.

65 Replies to “Mercedes-Benz Owner Support — How To: Automatic Transmission

  1. If the car shifts into park automatically when you open the door, what will happen if you open the door slightly while driving ?

  2. you forget to point out how that dam transmission fails at around 150000 km our for you imperials at around 90000 miles.

    I have 2 mercedes 1 C class with 5 g tronic and 1 cls with 7 g tronic in both cars i change my transmission. in C class at 153000 km and on the cls on just 4 months ago at 148000 km. both cars i bought brand new.

  3. real quick, who TF starts in 2nd gear for economy. do normal automatics do this? in a stick it would burn the clutch

  4. I have a 2012 C Class and it just shows "D", there is no indication what gear it is in, in automatic 🙁 – any way to make it show a gear number as shown in the video?

  5. My command system not working in c class 2017 nav and radio not working recently bought any suggestions ?

  6. Back in the day there was this stick between the driver and the front passenger that would prevent the driver from being lazy. I want it back in Mercedes vehicles… specially in AMG models.

  7. Just stop fucking experiencing and give us FUCKING MANUAL …. and I MEAN MANUAL WHEN YOU NEED HIT THE CLUTCH TO CHANGE FUCKING GEAR 😁

  8. Our CLA250 has the worst Transmission software possible. A "German Engineer" did not program this powertrain. A BOZO did. 2004 E500 shifts perfectly this 2015 shifts terribly in E or S…. in E enjoy 7th speed at 40 KMPH or snap your head in S.

  9. Mercedes is one of the cars with high technology and its very beautiful and expensive but I will drive a Mercedes when I'm going on pension in 2023 that's my goal

  10. Merc fluid = to expensive UK= appx £80 found an aftermarket one for £28 =5 lts that covered Merc spec from 5 through 11 no probs shifts really smooth & thats on an A class 170 CDI
    Stay away from their semi auto =one with just 32,000 had the slow shifts clutch slipping the filters are so small they need changing once a year ,repkace a clutch =£1000 + in UK there are a lot of them cheap over here going cheap because of the costs involved .

    Dual mass flywheels cost a fortune to replace , stop & start systems just wear them out stay well clear ! /UK

  11. No third pedal means no manual transmission. Sorry Mercedes I will no longer purchase your cars because of this.

  12. The semi auto is great until the either the dual mass flywheel & or clutches need replacing or the 2 servos then the parts & labor charges exceed the value of the car = its designed for dealer only hard to work on you need some special tools equipment & knowledge ! /UK

  13. Can you make it auto clutch, when you accelerate, and resile fully acceleration pedal, to keep going not starting to break with engine. To to keep gliding frre like on neutral.

  14. And when you go to start it and dont see the shift option on the screen take a deep breath because that will mean the shift modual has gone and the cost for an old 2002 model is £645 & thats from an ordinary garage not Mercedes Benz .
    A pump for their old semi auto =£1000 + fitting ,they do make a good product but the cost of maintenance / parts is to high to go to the dealer ,
    Plug a diagnostic into a modern Mercedes and if it dont have 20 faults there is something wrong , they are complex = a lot of sensors for just about everything .
    I do drive an old 2002 A class Automatic diesel its 18 yrs old and still going but only because i maintain it .

    Would i buy another one yes because it has good strong build quality . /UK

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